You must associate the re-prompt with the question so that you can play it for a customer when necessary.
If you want to use audio to ask a question, you must include a separate and appropriate re-prompt. There are some important considerations to keep in mind when you plan to include audio files in your skill: The exact way that you include audio in your experience is up to you and the specific use case you design for your customer. You can use audio files to signify a specific interaction, as a handoff between Alexa and audio files, or to replace Alexa with full audio. One way you can enhance the value and engagement of voice experiences is to include audio files, such as short sound effects. For more information about how to incorporate Polly voices, see Customer Experience Guidelines for the Use of Amazon Polly Voices. When you use Polly voices, Alexa is always the main voice of the interface and you should not change this unless you have a good reason to do so. Using a different voice is a good choice if you need a variety of voices in a story or if you need a male voice in your skill. You can use a variety of male and female voices with Polly voices. 
Additionally, you can enhance the production value by adding in audio clips and speechcons to make your skill more fun and engaging for customers. You can also use your own voiceovers if you have a voice actor for your brand. You can add Amazon Polly voices to your characters with different ranges for male and female voices. Catch the latest on ambient intelligence, smart home, and AI.Īlexa isn’t the only voice you can use in your skill. Note: Watch the replay of Alexa Live ‘22 on demand.
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